In early 2000 we began to outsource all of our data collection. Although we no longer had our own call center, the interviewing program within Outbound remained in use as most of our suppliers began to use it to collect data for our projects. After many discussions with these suppliers it became apparent that there was a need in the industry for a powerful, easy-to-use, well supported, yet affordable, CATI package for use in a Windows environment.
As we began the process of commercializing our system we realized we needed to collaborate with a leader in the telephone data collection industry. We partnered with Information Alliance in January, 2002 in an effort to design a complete, affordable solution for telephone data collection in a Windows environment. The result of this collaboration is Outbound For Windows.
Key Features
Affordable
Versatile
User friendly
Real-time data capture
No dedicated server
Extensive reporting
Sample management
Interviewer time management
Responsive technical support
For more information, or to request a trial version of Outbound, contact us at: outbound@jeffersondavis.com
Outbound is a trademark of Jefferson Davis Software, Inc. Copyright 2003 by Jefferson Davis Software, Inc. All rights reserved.